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PSS Support -> Intraday Chart Not filling in
Not logged in.
2010-05-19 13:15:34
1 of 6
#2202
I have used PSS for a couple years with little issues. I use TDamer as my data provider. Yesterday i noticed that the intraday bars for the current day were absent up until the current time. The prior days were visible, just the gap in the current day. That is, if i started the intraday chart at 11:00 the bars from 9:30 to 11 were missing and the chart would fill in from the current time or until i refreshed which would erase the bars currently visible and start filling bars from the new current time.

This is happening with multiple symbols. I then decided to update to the current version 9.8.8 and the issue persists. I restart the app and streaming and still the same.

Note, historical chart mode works fine.

DaveM
Posted by: dmarkie
2010-05-19 22:02:42
2 of 6
#2204
in reply to #2202
Does this happen with all symbols, or just some symbols?
Anatoly Ivasyuk
DTLink Software
2010-05-20 11:15:04
3 of 6
#2207
in reply to #2204
all symbols....i tried 20 or so random ones from various watch lists. Stocks, ETF
Posted by: dmarkie
2010-05-21 10:06:46
4 of 6
#2211
in reply to #2207
I'm assuming this was working normally before a couple days ago?
Anatoly Ivasyuk
DTLink Software
2010-05-21 10:57:16
5 of 6
#2212
in reply to #2211
yes....past couple years no issues like this.
Posted by: dmarkie
2010-05-21 14:34:48
6 of 6
#2213
in reply to #2212
I did a little further digging, initially thought it might be a problem with TD AMERITRADE, but it looks like it was an error in our code after all. I apologize for the inconvenience; I will have this fixed for the next build.
Anatoly Ivasyuk
DTLink Software