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PSS Support -> Volume errors
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2009-07-07 18:53:33
1 of 6
#1353
I am using TD streamer but volume bars on intraday - 1 hour/60 days - always appear incorrectly. Only last 5-8 days volume data will show correctly. Rest will appear to be smaller bars, barely visible. I compared this with my charts on TD strategy desk and prophet charts.
Posted by: jjstktips
2009-07-07 22:41:23
2 of 6
#1354
in reply to #1353
All data is coming from TD AMERITRADE, so volume bars are calculated based on the data we get. Unfortunately they use a different data source for the streamer feed than on the web site, so there are no guarantees the data will match other sites. We will report the discrepancy.
Posted by: Anatoly
2009-07-08 09:09:42
3 of 6
#1355
in reply to #1354
The point is that its happening for all symbols not one particular. I am wondering if it's the feed or software?
Posted by: jjstktips
2009-07-08 09:48:14
4 of 6
#1356
in reply to #1355
That's what we're looking into as well. But keep in mind it's the exact same program code running over the volume data for the whole period. So if the volume is correct for the most recent 5-8 days, why wouldn't it be correct for the period prior unless the data is incorrect?
Posted by: Anatoly
2009-07-08 10:58:19
5 of 6
#1357
in reply to #1356
I see, I missed that you are looking at the 1-hour bars. After further testing, it does look that there is an issue in the software that was caused by lack of complete documentation for the historical intraday volume data format. We will correct this for the next update.
Posted by: Anatoly
2009-07-10 14:32:18
6 of 6
#1358
in reply to #1357
If you're interested and can manually install a test version of the fixed plugin, I can email that to you if you send your email to me at support@personalstockstreamer.com.
Posted by: Anatoly