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PSS Support -> 9.6.4 has terminal flaw
Not logged in.
2009-07-06 22:44:34
1 of 4
#1349
I just updated to 9.6.4. Now, I login to Ameritrade, as usual, but I get an error dialog box with the title "Collabinvest", "Unable to log in; Invalid user name or password".

I presume this is the login to CollabInvest that is failing.

To continue, I must click OK. When I do, I get a Visual Studio Just-In Time Debugger dialog box, asking me to pick the debugger I want to use. Choosing a debugger leads to failure, "Do you want to debug using the selected debugger?" Yes or No. If I pick Yes, the debugger loads but can't do anything. If I Choose No, then both the debugger and PSS close.

There is never an opportunity for me to try to redo the CollabInvest login.

So, I'm stuck. How can I roll back to 9.6.3?
Posted by: SlowTalkinJones
2009-07-06 22:49:22
2 of 4
#1350
in reply to #1349
Thank you for reporting this. I have been able to reproduce the problem and am working on a fix right now.

In the mean time, when the TD AMERITRADE dialog comes up, click CANCEL. Then ok on the warning dialog.

Go to Options->Preferences->CollabInvest and uncheck the login automatically checkbox.

I'll follow up once I've figured out why your login is failing.
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DTLink Software
Posted by: Yermo
2009-07-06 22:49:47
3 of 4
#1351
in reply to #1349
And then go to File->Login to log in to TD AMERITRADE.
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DTLink Software
Posted by: Yermo
2009-07-06 22:52:36
4 of 4
#1352
in reply to #1349

I've fixed the issue with your CollabInvest account. Please try to log into CollabInvest again.
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DTLink Software
Posted by: Yermo